Trial
Test before payment.
STREAM IPTV 4K
Refund Policy
Try the service first and report any issue promptly so we can help.
Response target
After reporting an issue.
Resolution window
For technical problems.
Processing
Business days after approval.
Refund eligibility
A full refund applies when a reported technical problem remains unresolved after 48 hours, paid access was never delivered, or the same subscription was charged twice.
Exclusions
Refunds do not normally apply to a change of mind after a working service is delivered, local internet or device problems, terms violations, or an individual channel’s temporary unavailability. Mandatory consumer rights remain unaffected.
Request steps
- Report the issue within 48 hours of experiencing it. Include your order reference and a clear description.
- Allow support up to 48 hours to diagnose and resolve it.
- If eligible, receive confirmation and provide the details needed to identify the original transaction.
- Approved refunds return to the original payment method and currency, normally within 5–7 business days.